BEWARE OF RESPONSE!!!

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Vehicle: 93 Chevy Silverado

Location: Dallas, TX

From: Anonymous

BEWARE OF RESPONSE!!!

Beware! Response insurance is a great deal until you need them. They are absolutely out of compliance with Texas Insurance laws, and I have a pending complaint through the Texas Department of Insurance and advice from another claims adjuster to file a bad faith lawsuit against them. They would not pay on a claim made against my daughter because her father (my ex) bought her a truck and the title is not in her (a minor's) name. They did NOT send anyone to investigate her collision, which is not possibly her fault. They refuse to pay the claim made by the other party, refuse to investigate, return my calls, or deal with the situation. They have tried to back-date the policy and drop her vehicle without notification (against Texas law) to cover their butts. I predict they will not continue to be allowed to offer coverage in Texas for long. They are cheap, but not worth it.

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